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- Msen uses multiple phone companies to provide dialin service. All access numbers support V.90 modems and, if your account is enabled for the service, ISDN. In many calling areas, Msen offers more than one phone number covering the same calling area.

- The route your call takes to connect to Msen may affect your modem speed. If you are having connection problems, try another number that covers your area, if one is available.

- Msen suggests that you print this page for reference. Occasionally, a telephone company has problems and you will want to use an alternate number for access.

- Since Msen has phone numbers in so many cities, the easiest way for you to find one that is local to you is to hit Control-F in your browser and search for your city name.

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You may use one of the following methods to determine if a number is local to you:

- Visit Ameritech's Call-Lookup web page to check. Note that Ameritech does not guarantee the accuracy of this information.

- Ameritech customers may call Ameritech at 800-244-4444. If possible, it is best to do this from the phone line you plan to use.
Ameritech regularly changes their navigation options, follow the prompts to contact a representative.
Verify that the number you are planning to call is local from the number you are calling from.

- Centry Telephone customers may call Centry Telephone at 800 201-4099. If possible, it is best to do this from the phone line you plan to use.

- Verizon customers may call Verizon at 800-483-4000. If possible, it is best to do this from the phone line you plan to use.

The customer is responsible for verifying that they have local access with their telecom provider(telephone company). In all cases, the customer is responsible for all charges incurred on the telephone/ISDN lines used to access Msen.

Last Update:Monday, 29-Mar-2004 15:57:54 EST

Copyright 2001, 2002 Msen, Inc. All Rights Reserved.