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Domain Registration

Msen's role in domain registration

- Msen handles the proper registration of Internet domains for our clients.

- By policy, Msen lists itself as the "Technical Contact" allowingus to maintain server information for the domain.

- The customeris listed as both "Administrative" and "Billing" contact, although thesemay be different people.

Registrars

- Now that there is competition between multiple registrars, Msenhas chosen to do domain registrations with two particular companies. Customers may select the registrar they feel best suits their needs.

* Verisign/Netsol.com was the original Internic, which became Network Solutions, which was then purchased by Verisign. This organization has the longest track record for domain registrations and charges $35 annually billed by Verisign directly to you. Msen request that customers choosing to use Verisign allow Msen to process the registration for new domains. There is no additional charge to have Msen do it and it is very easy for customers to make a minor mistake which can significantly delay service activation.

* OpenSRS is a newer registrar, providing reliable service for $15 annually billed by Msen. As Msen is a direct reseller of OpenSRS registration services, Msen becomes your single point of contact for domain issues.

The registrar's role in domain registration

- The registrars work as a consortium that administers the Internet top-leveldomain names for COM, NET, EDU, INFO, BIZ, GOV and ORG. They control the ownership of domains and specify which DNS servers are authoritative for providing information about a given domain. If they do not have a domain listed,that domain is not accessable to the global Internet.

Billing

- Customers choosing to register with Verisign will be billed bythem, directly to the billing contact listed for the domain. Domainnames are the property of the customer, not Msen. While Msen is happyto maintain NIC-related details, we feel it is best to allowthe customer to retain full control over the ownership of theirdomains.

Potential Problems

- The only frequent problem we see with domains is due to customersfailing to pay their bills. The registrar maintains the centraldatabase of domains for the COM, NET, EDU, GOV and other domainsthroughout the world. If they delete or disable a domain due tononpayment there is nothing Msen is able to do that will make itfunctional. It is important that customers read and respond timely to email to their billing contact address.

Last Update:Thursday, 24-Oct-2002 13:14:08 EDT

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